Hibiscus, Red

No, and that is the point — every plant grows differently. What we guarantee is the size, the health and the leaf count described in “What arrives”. If yours falls short of that, tell us and we will make it right.

Send us a photograph within seven days of delivery and we replace the plant. No receipts, no return shipping, no argument. Minor leaf drop and a few creased leaves are normal transit effects and are not damage — the plant will recover within a fortnight.

Not everywhere. Live plants can only travel so far before the journey stops being fair to them, so check your PIN code above for an honest answer. Pots, tools and seeds ship nationwide regardless.

Not immediately. Give it two to four weeks to settle into your light and humidity first — repotting on arrival asks a plant to recover from two shocks at once. When you do repot, go up one pot size, not three.

Yes. This species is non-toxic to cats and dogs. Any plant eaten in quantity can still upset a stomach, so it is worth placing it somewhere a determined chewer cannot strip it.